Postage
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Postage

We offer different levels of postage costs and you will be able to choose which method of postage you would prefer prior to the payment stage. These costs will be covered by you.

At the 'checkout' page, once you have selected the correct country, the different shipping options are available at the 'Shipping Method' section. This defaults to the most expensive service. To change this please just click on the details to access the options.

The level of insurance is your responsibility and we have supplied details of this below and during the ‘checkout’ procedure. Orders will be dispatched at the postal request submitted in the orders. If your order value is over £50 and you chose the Recorded Delivery option, New Car Parts Ltd will only be able to claim £50, should the order be damaged in transit or failed to be delivered and deemed lost. New Car Parts Ltd will not replace the parts contained within orders which value is above £50. Orders sent be courier have a standard insurance of £100 and additional insurance is available. Orders shipped at the standard rate will only be insured upto £100, so orders shipped at this level, but are valued more than this will only be insured for £100.

If the weight of your order is over 2kg's it will be automatically sent by courier and these will have set prices. All our courier services for the UK are next day delivery from the time the parcel is dispatched. This however does not include zones out with the next day criteria. Please note there are additional courier costs for the Scottish Highlands and Islands and Northern Ireland. If the required postage in not paid will either ask for additional postage or send by an alternative method, which will be slower.

Parts purchased via the ‘Price Finder Special Order Part’ option will only be dispatched once all the parts have been received from BMW. Therefore some postage options on these orders may only have Royal Mail Special Next day Delivery or Courier next day by 17.30, due to the value or weight. However the order will be delivered the next day from the date of dispatch, not the date the order is placed. All customers receive notification by email when an order has been shipped.

There is also the option to have orders weighing up to 70kg to sent to locations worldwide. We have provided 3 options, based on delivery times and insurance coverage. However as freight charges are calculated on volume, larger items, which include bumpers and panels, will require higher postage than their weight calculates. We will contact you prior to shipment.

We aim to have all parts shipped no later than 3 days after receipt of payment. However ‘Price Finder Special Ordered‘ may take longer depending on availability. Distance selling regulations allow traders up to 28 days to send out sold Goods.

Order Dispatches

Orders received after 3pm may not be shipped until the next working day (Excludes Special Order Price Finder parts). We will however try our best to ship any orders received after these times, but it is not guaranteed.

Part sizes

Royal Mail will only allow parcels of up to 900mm. If you are aware the part is of large dimesions please chose the courier shipping method. If you chose the option of Royal Mail and the part exceeds their packet restrictions then a balance payment will be required before the part can be sent. It the combined dimensions are greater than 45cm x 35cm x 20cm then the order will need to go by courier.

Courier collections are made daily at 3pm, orders placed with courier delivery will be required by midday to be in with a chance of dispatch. Please call 01733 332314 if you place an order after this time and we will do our best to have your order dispatched. (Excludes Special Order Price Finder parts)

Orders received after 5.30pm will be dispatched the next working day. (Excludes Special Order Price Finder parts)

Orders Being Shipped by Courier – PLEASE READ

When signing for a parcel shipped by a courier, the courier company will accept the signature as you receiving the goods in good condition and undamaged. By undamaged they mean the enclosed items within the parcel, not just the packaging.

Before signing ask to view the contents, if they don’t allow you too, inspect the outside of the box and ALWAYS sign ‘unchecked’ even if the box looks undamaged. The courier companies that we have spoken to allow the receiving party to inspect the contents before signing. However some delivery drivers won’t allow this.

Be extra vigilant with long narrow boxes as these are prone to being bent to fit inside cages.

If in doubt take a note of the time the parcel was received and then pictures of the parcel before opening and afterwards.

Postal Insurance

UK

Postage Type Weight (up to) Insurance Coverage Tracking Details
2nd class 1kg £50.00 Not Tracked
1st class 2kg £50.00 Not Tracked
Special Delivery (low) 10kg £500.00 Tracked
Special Delivery (medium) 10kg £1000.00 Tracked
Special Delivery (high) 10kg £2500.00 Tracked
Courier 50kg £100 / Additional Available Tracked


International

Postage Type Weight (up to) Insurance Coverage Tracking Details
Airmail 2kg £250.00 Signed For
Value 30kg £50.00 Not Tracked
Priority 30kg £100.00 Tracked
Express 30kg £200.00 Tracked